Shipping Policy

Thank you for choosing CEGOP! We’re committed to bringing your favorite trendy and everyday fashion pieces straight to your door with fast, reliable shipping. Check out our detailed shipping policy below:

1. Shipping Options & Destinations

We adopt standard registered air shipping for all CEGOP orders to ensure safe and stable delivery.
Currently, we ship to the following regions worldwide:
North America, Europe, United Kingdom, Australia, New Zealand

2. Shipping Fees

Enjoy free standard shipping on all orders over US$69. For orders under $69, a flat standard shipping fee of US$4.99 will be charged at checkout.

3. Order Processing Time

All orders are usually processed within 1–3 business days (excluding weekends and public holidays) right after your payment is confirmed.

4. Estimated Delivery Time

Delivery times vary by destination. Our standard shipping typically takes:
• Domestic orders: 4–7 business days 
• International orders: 8–12 business days
Please note that occasional delays may happen due to logistics updates, weather conditions or customs clearance.

5. Order Tracking

Once your package ships out, you will receive a shipping confirmation email with your unique tracking number. You can track your delivery status anytime online with this number.

6. Shipping Address Accuracy

Please double-check and confirm your full and accurate shipping address during checkout. CEGOP cannot take responsibility for lost, missing or delayed orders caused by incorrect or incomplete customer address information.

7. Customs & Duties

International shipments may be subject to local customs duties, taxes or clearance fees upon arrival. These additional charges are borne by the customer and are not included in product prices or shipping fees.

8. Contact Us

If you have any questions about shipping time, fees, tracking or other shipping-related issues, feel free to reach out to us at service@cegop.com. Our support team is always here to help!